Deliveringdata driven
customer experiences

SymphonyWAYS OF WORKING

The Symphony approach is a six-part repeatable methodology we’ve used to successfully help our clients create an unparalleled customer experience – one that makes customers feel good. With this comes increased brand value, successful business outcomes and positive customer perceptions.

The best thing is you choose the parts of Symphony you want and leave the rest – and it works in harmony with your existing systems and platforms.

LEARN MORE

Strategy

Data framework

Decisioning

Dynamic Creative

Delivery

Analysis

Case studies

CASE STUDY /01

myCountdown

Leading the field in 1:1 communications for over a decade. Affinity ID has been working with Woolworths New Zealand's Countdown supermarkets since 2007, together pioneering 1:1 relevancy in the grocery sector.

READ MORE

Clients we've worked with

Countdown
KiwiBank
Southern Cross
Air New Zealand
Visa
Vodafone
Westpac

Get in touch

To start a conversation, get in touch. We can talk about ways to build stronger connections between your brand and your customers, grow their value, acquire new customers and the type of ROI and business impact you could expect.

GET IN TOUCH